How To: Pair Your Headphones, Earbuds to Device

Bluetooth can be tricky sometimes, we get it. It's an evolving technology that is always improving. However, it's still reliable and fun and avoids the fuss of tangled wires (thankfully). Bluetooth technology gives you more mobility to get out there and GO so let's get connected.

True Wireless

Here's how to pair your true wireless earbuds to a device. While this example and video below shows our?JBuds Air Executive as an example, the steps will apply to other true wireless earbuds.

Here's more specific guides for other earbud products:

Connect Bluetooth Earbuds: First Time Set Up

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Earbuds

Here's how to pair your Bluetooth earbud to a device. While this example and video below shows our JBuds Pro Bluetooth Signature Earbuds as an example, the steps will apply to many of our earbuds and headphones.

Connect Bluetooth Earbuds: First Time Set Up

How to connect to Bluetooth graphic

Headphones

Here's how to pair your Bluetooth on-ear headphones to a device. While this example below shows our?Neon?Bluetooth Headphones as an example, the steps will apply to many of our earbuds and headphones. For additional support for your Neon Bluetooth, click here.

Here's more specific guides for other headphone products:

Neon HP Connect to Bluetooth

The following video will show you:

  • Connecting Bluetooth Headphones
  • Reoccurring Use
  • Connection Troubleshooting
  • Fitting
  • Cable Clip Use
  • Charging

Looking to connect to your computer?

Connecting to computers - both PC and Macs can differ by device and also depends on the most recent operating system (OS) of each device. Here's some specific guides to help:

PC:?Here's how to Bluetooth connect to your PC

Mac:?Here's how to Bluetooth connect to your Mac

For more Customer Support help head to our FAQ page or call?1-405-445-7219.

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27 Responses

Alton D.Jr
Alton D.Jr

November 14, 2019

Very high quality sound. Definitely one of the better manufacturers of an affordable headphone that produces an excellent sound very comparable to the higher end units on the market.. Big ups 2U!!!!

J
J

November 06, 2019

I have a brand new a Nuu A6L cell phone that i cannot get to 0air with my JLAB neon headphones. Can you help me out with this issue please?

Ziarathomas
Ziarathomas

August 26, 2019

I love jlab earphones

Norman E
Norman E

July 28, 2019

Love it for the price I paid.

Michael Gates
Michael Gates

July 22, 2019

The jlab products I’ve ever used I have been very happy with

Mac Nina Means
Mac Nina Means

June 26, 2019

I work in the music industry and the charging case and usb attaches is everything I hate having a separate charger plus the sound quality is way better then AirPods or Jabra wireless

Maris espega
Maris espega

June 25, 2019

I love my jlab block party! But the problem is the passive radiator was tear and i dont know how to disassemble them and replace the passive radiator please help me…thanks

Paul Whooten
Paul Whooten

June 07, 2019

Well, Let me begin by expressing my sincere gratitude to you tech support guys at “JLAB AUDIO” I appreciate simple layman term instructions on “how to” for amy thing electronic related. It’s definitely not easy for us older guys. I’m 55 years young and I have recently begun school at Bunker Hill Community College in Charlestown, MA. I am enrolled in summer courses now. for me it is the equivelent of a 3rd grade kid being put in an 11th grade class. Intro and concepts to computers – Windows 10 we are on now, anyway I truly had no idea what the heck a blue tooth device even was. Of course I had heard of it but thats about it. So thank you for your time and help.

Barry
Barry

May 17, 2019

This really helped me to pair my headset again, thanks so much!

stanford t
stanford t

April 29, 2019

i only have one complaint, i need to pair them with my iphone as two separate units .
I only where one earbud at a time and i want to switch from right to left thru the course of my day

Juan garcia
Juan garcia

April 29, 2019

the only problem is the buds got disconnected from eachother and i do not know how to pair them . Can you help me please

Beverly Vonda
Beverly Vonda

March 29, 2019

They are wonderful and I can hear clearly.They are a very nice ear buds.Thank you very much.

Kathy Arp
Kathy Arp

March 11, 2019

I was thrilled last night when I finally found the owner’s manual to my JBUDSAIR TRUE WIRELESS, but it wasn’t helpful enough for me, so I googled you and what I needed to know was how to pair and connect them to my laptop. I had bought these a couple of months ago and after a day of trying myself to get them working I gave it up for another day. Last night, I got that manual opened and saw the website information and came HERE. Not only did I learn how to tell when they are fully charged, I got them paired to this computer, and I have thoroughly enjoyed listening to music or videos and the sound is awesome. Your directions had me where I needed to be in less than 10 minutes. Thank you so much for making such amazing earbuds and headphones. We have 4 different headphones and earbuds, and they never let us down. Thank you!!!

Brahmi
Brahmi

March 04, 2019

Thank you

Mark Allen
Mark Allen

March 04, 2019

I really enjoy the quality sound of your products and the quality craftsmanship.

Brayden L
Brayden L

February 28, 2019

I got a pair for my birthday and they worked AMAZING, but the only problem is the buds got disconnected from eachother and i do not know how to pair them back up, is there anybody who knows how to fix that

Joshua Riggins
Joshua Riggins

January 28, 2019

I absolutely love my wireless ear buds. I work as an electrician in north Idaho. Let’s just say I finally found a product that can put up with the abuse of construction. I recommend this product to everyone. Thank you Jlab!!

Anton Ozaraga
Anton Ozaraga

January 21, 2019

I love your products. The very first time that I have bought the Jlabs pro wireless earbuds and tried them right away they sounded amazing. I love them. And when I just want to go wireless I use them and the sound quality is amazing and ts also noise cancelling. That’s the amazing thing I love about them. If any friend of mine needed new wireless/Bluetooth earbuds I would recommend these to them. You guys are really amazing and my second favorite earbud company from my skullcandy earbuds. I love your products. Thanks

Eriel
Eriel

January 08, 2019

Bien

claudia
claudia

January 08, 2019

thank you so much this really helped i lost the sheet to this so this is really helpful!

Matthew Nicholson
Matthew Nicholson

January 08, 2019

Why don’t you guys have an app for BT headphones so we can make changes/ check battery and other things? Just about every other company has an appt

Keith Blanchard
Keith Blanchard

December 29, 2018

My wife gave me a pair of jbud air wireless headphones and I love them they like how clear I sound on them while talking on the phone. The music also sounds really good as well.

sandy kee
sandy kee

December 29, 2018

Our son that is handycaped was given a pair of headphones that are wireless for Christmas and all we have been able to keep on him is the kind that go in the ear and the ones that go around the ear. He has a mp3 player with comptempary Christin music all the time it keeps him relaxed so he dose not have a seizure.

Kelli
Kelli

December 21, 2018

I love these earbuds. the sound quality is so good. They are worth the money.

baby j
baby j

December 11, 2018

worth more than $30 in my opinion.

robin jackson
robin jackson

December 10, 2018

I bought some jbuds for my self. My son said that he heard that they were pretty good and the sound was great. I put them on and he was right they sound great !! I like the way they hook up together. It’s fast and easy ! My wife likes that she can hear me clearly on them. Thanks for making good quality ear buds !!!

Nathan
Nathan

November 12, 2018

Good app

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